General Information
My CPT Representative
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Hours of Operation
Each of our CPT Representatives are assigned to clients and have their own direct extension line, please keep your CPT Representative’s in your records for quicker and efficient service.
Our Phone Hours are:
PST
M-TH: 9 AM - 4 PM
Lunch Closed Lines: M-TH: 12PM- l PM
Fridays: 9 AM - 12 PM
EST
M-TH: 12 PM - 7 PM
Lunch Closed Lines: M-TH: 3 PM- 4 PM
Closure Dates
At CPT Institute, we are closed on all national federal holidays. Here is a general list below. Please note that these dates change yearly so please be sure to check out for upcoming newsletters for updates.
New Year’s Day
Martin Luther King Jr. Birthday
President’s Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veteran’s Day
Thanksgiving Day
Day After
Thanksgiving (open 9:00 AM – 12:00 PM PST / closed afternoon)
Christmas Eve
Christmas Day
Annual Employee Training (Thursday-Sunday in December)